These Terms & Conditions (“Terms”) constitute a legally binding agreement between you (“User”, “Customer”, “you”) and iinsha (“Company”, “we”, “our”, “us”), governing your access to and use of our website, products, and services.

By accessing or using this website, you expressly agree to these Terms. If you do not agree, you must discontinue use immediately.

1. Legal Status & Compliance

iinsha operates in compliance with applicable laws of Bangladesh, including but not limited to:

  • The Consumer Rights Protection Act, 2009
  • The Information and Communication Technology Act, 2006 (as amended)
  • The Digital Security Act, 2018
  • Applicable Bangladesh Bank guidelines for digital payments and financial transactions
  • E-commerce operational guidelines issued by relevant authorities

Nothing in these Terms shall limit your statutory rights under Bangladeshi law.

2. Eligibility & User Representation

By using this website, you represent and warrant that:

  • You are at least 18 years of age or accessing under lawful supervision
  • You have the legal capacity to enter into binding contracts
  • All information provided by you is accurate, complete, and up to date

We reserve the right to suspend or terminate accounts that violate these conditions.

3. Account Registration & Security

  • You are responsible for maintaining confidentiality of your account credentials
  • Any activity conducted through your account shall be deemed authorized by you
  • You must notify us immediately of any unauthorized access or security breach

iinsha shall not be liable for losses arising from compromised accounts due to user negligence.

4. Product Information & Disclaimer

  • We make reasonable efforts to ensure accurate product descriptions, pricing, and availability.
  • However, errors (typographical, pricing, or technical) may occur, and we reserve the right to correct them without prior notice.
  • Product images are for illustrative purposes only and may vary slightly from actual products.

All products are intended for personal use only and not for resale without authorization.

5. Pricing, Orders & Payment Terms

  • All prices are listed in Bangladeshi Taka (BDT) unless otherwise specified.
  • Orders are confirmed only upon successful payment or verified Cash on Delivery (COD) request
  • Orders are confirmed only upon successful payment or verified Cash oWe reserve the right to refuse, cancel, or limit any order due to:n Delivery (COD) request
  • Suspected fraud
  • Pricing errors
  • Unusual order volume
  • Regulatory restrictions

Payment Compliance

All transactions are processed through authorized payment gateways in compliance with Bangladesh Bank regulations

We do not store sensitive financial information such as card details.

6. Delivery, Risk & Title Transfer

  • Delivery timelines are indicative and not guaranteed.
  • Risk of loss or damage passes to the customer upon delivery.
  • ustomers must inspect products at the time of delivery and report issues within the same day of delivery the product.

Failure to report within this timeframe may result in rejection of claims.

7. Returns, Refunds & Hygiene Policy

Due to the intimate nature of iinsha products:

  • Used or opened underwear products are non-returnable unless
  • Defective.
  • Damaged upon delivery.
  • Incorrect item delivered.

Refund Conditions

  • Refunds are processed only after inspection and approval.
  • Refund timelines depend on payment method and banking systems.
  • Shipping fees may be non-refundable unless the error is on our part.

This policy complies with Bangladesh consumer protection principles regarding hygiene- sensitive goods.

8. Prohibited Use

You agree not to:

  • Violate any applicable law or regulation
  • Engage in fraudulent or deceptive practices
  • Interfere with website security or functionality
  • Upload malicious code or attempt unauthorized access

Violations may result in legal action under applicable laws of Bangladesh.

9. Intellectual Property Rights

All intellectual property on this website, including trademarks, branding, product designs, and content, are exclusively owned by iinsha.

Unauthorized use, reproduction, or distribution may result in legal proceedings under applicable intellectual property laws

10. Data Protection & Privacy

We are committed to protecting your personal data in accordance with:

  • Bangladesh ICT laws
  • Applicable data protection principles

By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy

11. Limitation of Liability

To the fullest extent permitted by law, iinsha shall not be liable for:

  • Indirect, incidental, or consequential damages.
  • Loss of profits, data, or business opportunities.
  • Delays or failures caused by third-party logistics providers.
  • Misuse or improper use of products.

Our total liability shall not exceed the amount paid for the product in question.

12. Indemnification

You agree to indemnify and hold harmless iinsha, its founders, directors, employees, and affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your breach of these Terms.
  • Your misuse of the website or products.
  • Your violation of any law or third-party rights.

Customers are entitled to fair service, accurate information, and complaint resolution as per applicable laws

13. Force Majeure

iinsha shall not be liable for failure or delay in performance due to events beyond our control, including but not limited to

  • Natural disasters
  • Government actions
  • Strikes or labor disputes
  • Supply chain disruptions

14. Third-Party Services

We may use third-party services (payment gateways, logistics providers). We are not responsible for their actions, delays, or policies

15. Termination & Suspension

We reserve the right to:

  • Suspend or terminate user access without prior notice
  • Cancel orders deemed suspicious or non-compliant
  • Block accounts involved in fraudulent activity

16. Governing Law & Jurisdiction

These Terms shall be governed by the laws of Bangladesh.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

17. Dispute Resolution

  • Customer support communication
  • Mediation or mutual negotiation

If unresolved, disputes may proceed under applicable legal frameworks.

18. Amendments

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of revised Terms.

19. Contact Information

For legal or general inquiries:

  • Email: contact@iinsha.com
  • Phone / WhatsApp: +8801706403431
  • Website: www.iinsha.com

Acknowledgment

By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions