Return Process

  • Contact our support team at Phone/WhatsApp: 01706403431 or Facebook Messenger with your order details.

  • Provide a valid reason for the return and, if applicable, attach photos of the product.

  • Once approved, you will receive return instructions and the return shipping address.

Note: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refund Policy

  • Approved refunds will be processed within 02 business days.

  • Refunds will be issued via the original payment method.

  • Shipping fees (if any) are non-refundable, unless the return is due to our error.

Exchange Policy

  • If the product is defective, damaged, or incorrect.

  • Exchange requests must be made within 1 day or on the same day of delivery.

If an exchange is approved, we will ship the replacement item at no delivery charge due to our error. Otherwise, a delivery charge will be added for exchanging the product.

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  • Notify us within 1 day or the same day of delivery.

  • Provide clear photos/videos as proof.

  • We will offer a replacement, exchange, or full refund at no additional cost.

Order Cancellation

  • Orders can be cancelled within 6 hours of placement.

  • Once shipped, orders cannot be cancelled and must follow the return process.

Policy Updates

We reserve the right to update or modify this policy at any time. Changes will be effective immediately upon posting on our website.