Welcome to iinsha (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in compliance with applicable laws of Bangladesh and international data protection standards.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Full Name
  • Phone Number
  • Email Address
  • Shipping & Billing Address
  • Payment Information (processed securely via third-party gateways)

1.2 Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent

1.3 Sensitive Information

As a lingerie and leak-proof underwear brand, we respect the sensitivity of purchases and do not collect unnecessary personal or intimate data beyond order fulfillment requirements

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates and customer support
  • Improve our website and services
  • Send promotional offers (only with your consent)
  • Prevent fraud and enhance security

3. Legal Basis & Compliance (Bangladesh)

We comply with applicable regulations including:

  • Digital Commerce Guidelines 2021
  • Consumer Rights Protection Act 2009
  • ICT Act 2006

Your data is processed lawfully, fairly, and only for legitimate business purposes.

4. Sharing of Information

We do not sell or rent your personal data.

We may share your data with:

  • Delivery partners (for order fulfillment)
  • Payment gateways (for secure transactions)
  • Legal authorities (if required by law)

All third parties are required to maintain confidentiality and data protection standards.

5. Data Security

We implement appropriate security measures including:

  • SSL encryption
  • Secure payment processing
  • Restricted internal access to data

However, no online system is 100% secure, and we encourage users to take precautions.

6. Cookies & Tracking Technologies

We use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember user preferences

You can disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing communications
  • Request data portability (where applicable)

To exercise your rights, contact us at: contact@iinsha.com

8. Data Retention

We retain your data only as long as necessary for:

  • Order processing
  • Legal compliance
  • Business operations

After this, data is securely deleted or anonymized.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us:

iinsha Customer Support

  • Email: contact@iinsha.com
  • Phone / WhatsApp: +8801706403431
  • Website: www.iinsha.com

13. Consent

By using our website, you consent to the terms of this Privacy Policy.